BUSINESS PROCESS AUTOMATION

Business Process Automation

Move work forward without the repeated handoffs.

Turn leads, documents, emails and approved orders into structured records, assigned tasks and clear next steps.

Choose the scope that fits

Workflow Starter suits straightforward rules. AI Workflow adds bounded interpretation and an approval stage. Choose AI Agent only when selecting among permitted tools adds value.

Boundaries agreed before building

Document processing in AI Workflow covers one category and language, up to 3 layout families and 20 fields, and 10 pages per file. Handwriting, arbitrary layouts and complex line-item tables require separate scope.

Automate one process before expanding

Choose a recurring task with a clear owner, known inputs and an observable result. Lead intake, document-to-record processing and customer onboarding are useful starting points when the underlying systems have supported APIs.

Map the current process

List the handoffs, repeated data entry and exceptions. Agree the intended result and record a baseline such as handling time or unresolved requests so you can assess the change.

Choose rules and review points

Use explicit rules for predictable decisions. Where AI extracts or interprets information, define validation and the conditions that send work to a human reviewer.

Launch against agreed tests

Test representative inputs and exceptions with the process owner. Document the operating steps, permissions and manual fallback before handing over the workflow.

ONE OUTCOME. AN AGREED SCOPE.

Three ways to put automation to work.

Fixed implementation pricing. We confirm fit and scope before payment. Delivery estimates start after scope approval, access and sample data are ready.

Workflow Starter

Automate one repetitive task.

₹19,900

One-time implementation
Applicable GST and running costs extra

A clear process with accessible tools: lead capture, task creation, record updates or a scheduled report.

  • One business process and one trigger
  • Up to 2 business applications
  • Up to 5 business actions and 2 decision conditions
  • One simple, fixed AI step if useful
  • One input route and one output format
Testing
Up to 10 representative cases
Feedback and handover
1 consolidated revision round
One 45-minute training session
Included after handover
14 calendar days of defect fixes after handover
Typical delivery
5–7 business days
Delivery scope and exclusions

Process mapping, supported connectors and field mapping, duplicate protection where the destination supports it, bounded retries and failure notification. Deployment into one existing customer-owned automation environment is included.

A simple AI step follows a fixed instruction and produces an agreed structured result. This package does not include an autonomous agent.

Tests cover missing data, duplicates and a failed destination where applicable. Handover includes the workflow export, configuration notes and a short operating guide.

Outside scope: Document OCR, knowledge retrieval, custom APIs, browser automation, approval interfaces and agents that choose their tools are outside this package.

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AI Workflow

Turn incoming information into business steps.

₹49,900

One-time implementation
Applicable GST and running costs extra

Document processing, email triage, lead qualification, onboarding or operational reporting. Choose one primary use case.

  • One business process; up to 3 connected workflows
  • Up to 4 business applications
  • Up to 12 business actions and 5 decision conditions
  • Up to 3 fixed AI steps
  • One input route, one output schema and one approval stage
Testing
Up to 30 representative cases
Feedback and handover
2 consolidated revision rounds
One 60-minute training session
Included after handover
30 calendar days of defect fixes after handover
Typical delivery
10–15 business days
Delivery scope and exclusions

Structured AI output, field validation, exception routing, duplicate handling, bounded retries and failure alerts. A review queue, basic run log and usage summary use existing supported tools.

If document processing is selected: one document category, one language, up to 3 agreed layout families, up to 20 extracted fields and 10 pages per file. Inputs must be legible printed text or scans, without complex line-item tables. These limits describe the selected use case, not an extra deliverable.

Low-quality or unsupported input is flagged for review; required values are not silently invented. Handover includes workflow exports, prompts, configuration documentation and an operating guide.

Outside scope: Handwriting, arbitrary document layouts, line-item reconciliation, tax decisions, accounting filing, open-ended agents, custom portals and new applications are outside the standard scope.

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AI Agent

An agent for one defined business role.

₹99,900

One-time implementation
Applicable GST and running costs extra

Requests that need context, selection among permitted tools, and approved actions within a clear operating boundary.

  • One agent, one business role and one interaction channel
  • Up to 5 business applications and 5 defined agent tools
  • Up to 5 supporting workflows and 20 business actions
  • Up to 8 decision conditions and 2 approval stages
  • One optional knowledge collection within the agreed limits
Testing
Up to 50 representative cases
Feedback and handover
2 consolidated revision rounds
Two 60-minute training sessions
Included after handover
30 calendar days of defect fixes after handover
Typical delivery
20–30 business days
Delivery scope and exclusions

Choose one supported form, existing web interface, email or Telegram bot. An application used as the channel counts toward the application limit. Each tool has a documented purpose, input, permission boundary and output; an unrestricted API executor is not one tool.

Optional knowledge collection: up to 50 text-readable documents, 500 pages total, one language and one existing folder or upload source. Includes initial ingestion and one scheduled refresh. Complex OCR, website crawling and document-level access control are separate.

Defined instructions, structured output, tool allowlists, maximum steps per run, timeouts and supported usage limits. Includes budget alerts; hard spending ceilings are promised only where the provider and architecture can enforce them. Approval expiry, rejection handling and a stop procedure are defined.

Tests include unauthorized requests, misleading instructions in inputs, tool failures, repeated requests and human escalation. Handover includes configuration, prompts, project-specific code, workflow exports, an evaluation report and runbook.

Outside scope: Multi-agent systems, multiple departments, unrestricted autonomy, custom portals or mobile apps, WhatsApp onboarding and enterprise access requirements need a separate proposal.

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Questions about business process automation

Which process should we automate first?

Bring one repetitive task to discovery, along with an anonymized example and a rough sense of frequency. A bounded process with reliable inputs is easier to scope than a department-wide replacement.

Can you process invoices or other documents?

AI Workflow can cover one document category and language, up to three layout families, 20 fields and 10 pages per file. Extracted information needs the agreed validation and review; tax decisions and filing are outside the standard scope.

Will automation reduce our costs?

That depends on workload, review effort and operating costs. We agree the outcome and usage assumptions before building. Measure the delivered process against your baseline; savings and revenue increases are not guaranteed.

Implementation is one part of operating the workflow.

Applicable GST, hosting, model usage and platform fees are extra. We agree running costs, acceptance criteria and human approvals before purchase. Free discovery is one 60-minute initial session per business.

Explore optional care →